![]() ![]() They can access customer’s system information easily, including software and hardware configurations. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. ![]() Agents can connect to any unattended machines whenever they want to resolve issues. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Technical agents can convert their chat or call support into an online support session in an instant. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. Dameware Mini Remote Control remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.show more Its remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers.show moreĭameware Mini Remote Control is a remote control software for all your customer support and help desk needs. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network.
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